MOUNTAIN VIEW, Calif.–(BUSINESS WIRE)–
Intuit Inc. (Nasdaq: INTU) announced that TurboTax has resumed e-filing
of state income tax returns as of 3 p.m. Pacific time today. The company
continues to work with the states as they build their own anti-fraud
capabilities and will share best practices as it works toward the best
interests of the taxpayer.
The resumption comes after the company temporarily paused transmissions
upon seeing an increase in suspicious filings and attempts by criminals
to use stolen identity information to file fraudulent state tax returns
and claim tax refunds. During that time, Intuit worked with states that
had raised concerns over state tax fraud.
“Nothing is more important to us than the safety of our customers’
data,” said Brad Smith, Intuit president and chief executive officer.
“We are taking this issue very seriously and from the moment it emerged
it has been all-hands-on-deck. We’ll continue to remain vigilant, but I
am more than pleased that we were able to resume transmission for our
customers within about 24 hours.”
After working with third-party security expert Palantir on a preliminary
examination of recent fraud activities, Intuit believes that these
instances of fraud did not result from a security breach of its systems.
As a result of that examination, which is ongoing, Intuit implemented
targeted security measures to combat the type of fraudulent tax activity
that it is seeing. These additional steps include the implementation of
Multi-Factor Authentication, a proven technology for protection against
Filing of federal returns was not affected.
To assist any customers who believe they are victims of tax fraud,
Intuit has implemented a plan that includes a dedicated toll-free
number, 800-944-8596, with direct access to specially trained identity
protection agents who will provide comprehensive support and filing
About Intuit Inc.
Intuit Inc. creates business and
financial management solutions that simplify the business of life for
small businesses, consumers and accounting professionals.
Its flagship products and services include QuickBooks®,
Quicken® and TurboTax®,
which make it easier to manage small
businesses and payroll
processing, personal finance,
and tax preparation and filing.
Mint.com provides a fresh, easy and
intelligent way for people to manage their money, while Demandforce®
offers marketing and communication tools for small businesses. ProSeries®
and Lacerte® are Intuit’s
leading tax preparation offerings for professional accountants.
Founded in 1983, Intuit had revenue of .5 billion in its fiscal year
2014. The company has approximately 8,000 employees with major offices
in the United States, Canada,
the United Kingdom, India
and other locations. More information can be found at www.intuit.com.
Cautions About Forward-looking Statements
This press release contains forward-looking statements, including
statements regarding the expected results of our efforts to address the
reported fraudulent activities and prevent fraud in the future. We
cannot be certain that we will be able to do so quickly or completely.
Detecting and eliminating fraudulent activity is inherently difficult,
and those who perpetrate these fraudulent activities are continuously
changing their methods to avoid detection. Accordingly, our efforts may
not be successful and actual results may differ materially from our
goals and expectations. We do not undertake any duty to update any
forward-looking statement or other information in this press release.
Source: Intuit Inc.