The QuickBooks® Online Accountant portal has been updated, as well as the Cloud ProAdvisor® certification program. The update includes a brand new look with new features, created to help you work more effectively and grow your practice. Many of these features are listed below, with an important FAQ section at the bottom:

QuickBooks Cloud ProAdvisor Program Includes:

  • Free QuickBooks Online Accountant Company
  • Online training & certification
  • Exclusive phone support

Benefits of the QuickBooks Cloud ProAdvisor Program:

  • Distinguish your practice and highlight your expertise for potential clients with QuickBooks Online certification.
  • Marketing tools to connect with new clients and grow your practice.
  • Exclusive benefits for Diamond Accountants (more than 20 clients), including the option to schedule support callbacks from the ProAdvisor Portal, at your convenience.

Online Training & Certification                           

Distinguish your practice and highlight your expertise for potential clients with QuickBooks Online certification. Once you register for 2015 QuickBooks Online Certification, you can download the Certification Workbook and take the exam here.

The QuickBooks Online Accountant certification modules can now be completed at your own pace. They are all free, and are CPD credit eligible.

Frequently Asked Questions:

How do I access the ProAdvisor Portal?

Sign into your Accountant Portal and click on the left navigation bar. The ProAdvisor options and marketing tools are found within this page.


I am a ProAdvisor, but I don’t see my Certification showing on my profile. How can I fix this?

If you go to your Certification tab and scroll down, you should see an option to Download Certificate. If you see the option to Take Exam instead, make sure to contact our QBO Accountant support team at 1-855-253-1536 to have this added in for you.

My ProAdvisor status is showing Silver Status, but it should be Gold or Diamond. Why is that?

Once the certification is added to your profile, you will initially be shown as a Silver Partner. It can take up to two weeks for the status to be updated to Gold (5-19 clients), or Diamond (20+ clients).

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